Privacy Policy

Purnavix is a web development and technology agency founded by Deepak Paswan, operating from Govind Vihar, Hasangarden Colony, Chinhat, Lucknow, Uttar Pradesh 226028, India, and serving clients in Lucknow and worldwide. For any question about this policy or your personal information, you can reach us at contact@purnavix.com.

We collect personal information you choose to give us directly, including:

• Your name, email address and phone number, when you use our Contact, Get a Quote, or enquiry forms.
• Project details you describe to us, such as the type of service you need, your budget range, or requirements you share in a quote request.
• Information submitted in a job application, such as your name, contact details, resume/CV, and any covering message or portfolio links you choose to include.
• Any other information you choose to share with us by email, phone, or through our website's forms.

When you visit our website, our server and hosting infrastructure automatically log limited technical information, such as your browser type, device type, the pages you visit, and your IP address at the time of the request. We use this information to operate the website reliably, diagnose technical issues, and understand general usage patterns — not to identify you personally.

Our website uses a small number of cookies for essential functionality, such as remembering your light or dark theme preference. Our Cookie Policy explains this in more detail, including how you can control cookies through your browser.

We use the information described above to:

• Respond to your enquiries and questions.
• Prepare quotes, proposals, and project discussions.
• Review and respond to job applications.
• Operate, maintain, and improve our website and services.
• Communicate with you about a service you have requested or a matter you have raised with us.
• Meet legal or regulatory obligations that apply to us.

We do not use the information you submit through our forms for unrelated marketing purposes without your consent, and we do not sell personal information to third parties.

We do not share your personal information with third parties except where necessary to operate our business, such as with hosting and infrastructure providers who help us run this website, or where required by law, legal process, or to protect the rights, property, or safety of Purnavix or others. Where a specific client project involves a third-party service (for example, a payment gateway or a client's own systems), that is agreed and scoped as part of that project rather than through this general website policy.

We retain the personal information you submit for as long as reasonably necessary for the purpose it was collected — for example, to respond to your enquiry, complete a project, or comply with applicable legal, accounting, or tax requirements. When information is no longer needed for these purposes, we take reasonable steps to delete or anonymise it.

You may ask us to confirm what personal information we hold about you, to correct inaccurate information, or to request that we delete information we no longer have a valid reason to keep. Where the Digital Personal Data Protection Act, 2023 and its rules apply to our processing of your information, we intend to honour the rights available to you under that framework. To make a request, contact us at contact@purnavix.com, and we will respond within a reasonable time.

Our website and services are directed at businesses and individuals seeking web development, software, or related technology services, and are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Purnavix is based in India and our website and infrastructure may be accessed from other countries. If you contact us from outside India, your information may be processed in India as described in this policy. We do not currently operate international offices or subsidiaries.

We take reasonable technical and organisational measures to protect the personal information we hold from unauthorised access, loss, misuse, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we work to keep the safeguards around your information appropriate to the sensitivity of that information.

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. The "Last updated" date at the top of this page shows when it was most recently revised. We encourage you to review this page periodically.

If you have any question about this Privacy Policy or how we handle your personal information, please contact us at contact@purnavix.com or by phone at +91 7523809316.