Acceptable Use Policy
Rules for acceptable use of the Purnavix website and services, and the conduct we do not permit.
This Acceptable Use Policy sets out how the Purnavix website and services may and may not be used. It applies to anyone who visits purnavix.com, submits a form to us, or interacts with any Purnavix-built system on our behalf or a client's behalf.
01 — Purpose of This Policy
As a web development and technology agency, we build and maintain systems that must stay secure and reliable for us and for our clients. This policy exists to keep our website and services safe from misuse.
02 — Who This Policy Applies To
This policy applies to visitors, prospective clients, job applicants, and anyone else interacting with our website, forms, or any system Purnavix operates or has built.
03 — Prohibited Activities
You must not use our website or services to:
- Engage in any illegal activity, or activity that violates the rights of others.
- Upload, transmit, or attempt to introduce malware, viruses, or other harmful code.
- Attempt phishing, impersonation, or fraud of any kind.
- Send spam or unsolicited bulk communications through our forms or contact channels.
- Attempt to gain unauthorized access to any system, account, or data belonging to Purnavix or our clients.
- Abuse, harass, or threaten our staff or other users.
04 — Security-Related Prohibited Conduct
You must not attempt to probe, scan, or test the vulnerability of our systems or any system we have built without prior authorisation, attempt to bypass or circumvent any security or authentication control, engage in credential theft, or carry out any activity intended to disrupt, degrade, or deny service to our website or infrastructure. If you believe you have found a genuine security vulnerability, please follow our Security & Responsible Disclosure process instead.
05 — Content-Related Prohibited Conduct
You must not upload, submit, or transmit content through our website that infringes another party's copyright or other intellectual property rights, or that is unlawful, defamatory, or otherwise harmful.
06 — Automated Access and Scraping
You must not use bots, scrapers, or other automated means to access, harvest, or extract data from our website in a way that places unreasonable load on our systems or is not permitted by our Terms & Conditions or applicable law.
07 — Consequences of Violation
We may restrict, suspend, or terminate access to our website or services for anyone who violates this policy, and may take any other action reasonably necessary to protect Purnavix, our clients, and other users, including reporting unlawful conduct to the appropriate authorities.
08 — Reporting Misuse
If you become aware of activity that may violate this policy, please let us know at contact@purnavix.com.
09 — Changes to This Policy
We may update this Acceptable Use Policy from time to time. The "Last updated" date at the top of this page shows when it was most recently revised.
10 — Contact Us
Questions about this policy can be sent to contact@purnavix.com.
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